Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: 01/01/2025
1. Introduction
Roof Master PA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, retain, and protect your personal information when you interact with our website, request our construction or roofing services, or otherwise engage with us.
By using our website or services, you agree to the collection and use of your information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
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Personal Identification Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide through forms or communications.
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Project Details: Property address, roofing or construction project details, measurements, and site images.
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Payment Information: Billing address, payment method (processed securely via third-party payment processors), and transaction history.
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Technical Information: IP address, browser type, operating system, referral URLs, and pages visited (collected automatically via cookies and tracking technologies).
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Communication Records: Emails, text messages, and call logs relevant to customer service or project planning.
3. How We Use Your Information
We use the collected data to:
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Provide estimates, proposals, and services related to construction and roofing
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Process transactions and send service-related updates
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Respond to customer inquiries and provide technical support
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Comply with legal obligations and ensure contractual performance
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Improve our website functionality and marketing effectiveness
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Maintain records for business and warranty purposes
4. Data Retention
We retain customer data only as long as necessary to fulfill the purposes for which it was collected, including:
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Service completion and follow-up
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Warranty or legal compliance periods
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Financial recordkeeping (as required by law)
When no longer needed, data is securely deleted or anonymized.
5. Data Protection and Security
We implement physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. These include:
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Secure server environments and firewalls
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Encryption for sensitive data (e.g., payment details)
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Role-based access controls for internal staff
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Routine audits and data protection training
6. Sharing of Information
We do not sell, rent, or trade personal data. We may share information with:
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Licensed subcontractors or partners strictly for service fulfillment
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Financial or legal professionals for compliance purposes
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Third-party service providers (e.g., CRM, payment processors) under binding data protection agreements
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Government agencies or law enforcement if required by law
7. Visitor and Customer Rights
Depending on your location, you may have rights under privacy legislation such as the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), or other applicable laws. These rights may include:
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The right to access or receive a copy of your data
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The right to request correction or deletion of your data
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The right to opt out of marketing communications
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The right to withdraw consent at any time
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The right to lodge a complaint with a data protection authority
To exercise these rights, contact us at: [Insert Email Address] or [Insert Mailing Address].
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Legal Disclaimer
While we take every reasonable precaution to protect customer information, no method of transmission or storage is completely secure. We are not liable for any damages arising from unauthorized access, disclosure, or misuse of your information due to causes beyond our control, including but not limited to hacking, data breaches, or malicious software.
This policy does not constitute a contractual obligation. Our services are offered subject to applicable local, state, and federal regulations.
10. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted to this page with a revised effective date. We encourage users to review the policy regularly.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact:
Roof Master PA
201 King of Prussia Road, Wayne PA 19087
267-476-4700
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